ICANN/DNSO
DNSO Mailling lists archives

[ga-abuse]


<<< Chronological Index >>>    <<< Thread Index >>>

Re: [ga-abuse] Short procedure for posting limit violations?


Hey Guys,

><snip>


> > Meanwhile, perhaps we should try to de-personalise our role when making
> > rulings?

Yes, the use of pronouns should be avoided.
Thanks for the heads up!

>I was already wondering whether we should allow
>any *one* moderator to issue warnings about posting
>limit violations without waiting for a complaint.
>Posting limit violations are generally quite easy
>to spot and rather non-controversial. If this is not
>the case for some reason or if a suspension is due,
>we would use the normal M1-M2 process.
>
>A modified proposal for our informal procedures (which
>already deviate a bit from Harald's original proposal):
>
>1) A complaint is received on the ga-abuse alias.
>2) One of the monitors (M1, the first one to get around to it) investigates
>     the complaint, and sends out a message to the ga-abuse list ONLY, saying:
>     - What the complaint is (From, About, Victim, Rule infringed)
>     - The URL to the posting(s) in the archives
>     - What he thinks should be done (warning, suspension for N weeks,
>       no further action)
>     - Possibly a wording for a warning or suspension
>3) Another monitor (M2) takes up the complaint.
>    If any monitor DISAGREES with the proposal, he sends a message to the
>     ga-abuse as soon as possible, stating his reasons for disagreeing.
>     If there is disagreement, the ga-abuse list must discuss until we have
>     a clear majority in favour of a single course of action.
>4) If the monitors have reached agreement (or, in the case of more than
>     two monitors, 24 hours have passed since M1's message without protest),
>     M2 takes care of the complaint.
>     - When the monitor's action is a suspension, M2 will contact the list
>       keeper (currently Elisabeth) and ensure that the filter is installed
>       before sending an email to the GA list CC ga-abuse and the person
>       complained about, with the subject prefix [ADMIN] on the message.
>     - When the monitor's action is a warning, it is sent to the person
>       complained about CC ga-abuse with the subject prefix [ADMIN].
>     - The complainant receives a message CC ga-abuse about the monitor's
>       action regarding the complaint.
>5) In the case of warnings about posting limit violations, the procedure
>     is cut short: Any monitor noticing a posting limit violation sends
>     out a warning message to the person breaking the limit. The message
>     must include the URLs to the postings in the archives and the
>     date and time information taken from the archives. If the case is
>     not straightforward or if the person concerned has already received
>     a warning, the normal procedure is used, starting with step 2.
>6) The action is recorded in the case tracking system.
>
>
>Best regards,
>/// Alexander

Above is an excellent advancement of our current process.

I support.

:)




<<< Chronological Index >>>    <<< Thread Index >>>